Leadership and team dynamics
Key Interpersonal Skills for Project Managers:
- Communication:
- Checking in with teammates to understand their progress.
- Providing clear feedback on the quality of work.
- Negotiation:
- Working with teammates to compromise on deadlines and other project needs.
- Conflict Mediation:
- Resolving tensions and conflicts within the team to ensure project success.
- Understanding Motivations:
- Learning what drives teammates to perform their best.
- Understanding how they prefer to receive feedback and recognition.
Influencing Without Authority:
- Refers to guiding teammates to complete their work without being their direct manager.
- Using interpersonal skills to lead and motivate the team.
Example:
- A coworker who is consistently late can be influenced by changing how you communicate with them and motivating them to be on time through different strategies.
Key Takeaway:
- Interpersonal skills are crucial for project managers to build relationships and influence their team without direct authority.